PC shipments saw 10-12% decline in Q1 2020 due to coronavirus

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After years of bad news, PC shipments saw growth in 2019. But the coronavirus crisis is cutting the celebration short. The PC market fell between 9.8% and 12.3% in Q1 2020, according to research firms Gartner and IDC. Gartner’s numbers indicate the drop was the “sharpest decline since 2013, due to the COVID-19 outbreak” while IDC said the “stark decline” was due to “reduced supply due to the outbreak of COVID-19 in China, the world’s largest supplier of PCs.”

The PC market saw six years of quarterly PC shipment declines, followed by mixed quarters in 2018 and 2019. Last year specifically was more good than bad: Q1 was negative, while Q2, Q3, and Q4 were positive.

2019’s driving force was the Windows 10 refresh cycle in the business market — Microsoft ended support for Windows 7 on January 14, 2020. The next potential upswing was expected from 5G and dual-screen devices, but those are now unlikely to have any impact this year given the economic climate. Businesses that were betting on those technologies will have to adjust their roadmaps accordingly.


Gartner estimates that worldwide PC shipments declined 12.3% to 51.6 million units in Q1 2020. The top six vendors were Lenovo, HP, Dell, Apple, Acer, and Asus.

As you can see in the chart below, Gartner found that in the top six, only Dell saw gains in PC shipments for Q1 2020. The rest of the market was down 31.0%.

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Gartner PC shipments Q1 2020

Gartner PC shipments Q1 2020

Lenovo and Apple saw single-digit declines, while HP and Acer were hit harder, and Asus’ numbers were decimated. Last year, Dell’s growth was outpacing its bigger rivals, and now the company has closed the gap behind leaders Lenovo and HP.

(Gartner also shares U.S.-specific figures and in Q3 2018 found that Microsoft had broken into the top 5 PC vendors. The company has held onto this position every quarter since. But that’s U.S.-only — Microsoft still doesn’t appear on worldwide charts.)


IDC estimates worldwide PC shipments declined 9.8% to 53.2 million shipments in Q1 2020. The top five vendors in IDC’s results were Lenovo, HP, Dell, Acer, and Apple.

IDC also found Lenovo first and HP second, with Dell rounding out the top three. Again only Dell saw growth. IDC found that Apple saw the biggest decline. The rest of the market was down 16.1%.

IDC PC shipments Q1 2020

IDC PC shipments Q1 2020

With the deadline to upgrade away from Windows 7 now behind us, there are still hundreds of millions of computers left that need to get on Windows 10. Businesses that dragged their feet to upgrade are now even less likely to do so, which will send waves across the industry.

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